FREE SHIPPING WITHIN THE US!
*Alaska, Hawaii and Virgin Islands Flat rate of $25.00
- We offer Standard Ground shipping.
- In-stock merchandise is shipped via Fedex within 1-3 days.
- You will be notified via e-mail of any delay.
- Please include your telephone number on all orders so that we can contact you if necessary.
- FedEx will not deliver to PO Boxes so please provide a physical address for all FedEx deliveries.
The FedEx tracking number will appear in the confirmation email we sent you regarding your order and shipment. You can use that number by logging on to www.fedex.com to check the status of your order online. It can take up to 24 hours before tracking information appears on FedEx's website.
If your order appears late, remember:
- Credit card approval must be received prior to processing.
- Expedited orders placed after 12 noon EST are processed the following business day.
- Expedited delivery only occurs on business days (Mondays through Fridays, excluding holidays).
Enables you to track and follow past and pending orders.Once you have placed your order and provided us with a valid e-mail address you will receive two emails:
- Confirms that your order has been received (your order confirmation number will be included); this e-mail should arrive within 24 hours.
- Confirms that your order has been shipped (any tracking information will be included); this e-mail should arrive within 24 hours after your package is shipped.
*Due to COVID-19, processing and delivery times may vary. Please contact us if you have any questions or concerns regarding shipping.
3 YEAR MONEY-BACK GUARANTEE
We are confident that you will love our product and we want you to be fully satisfied with every item that you purchase online from DownLinens.com. If you are not fully satisfied with an item that you have purchased online, you may return the item within 3 year for a full refund of the purchase price.
Please contact a Customer Service Representative for more information.
- Once you have decided you would like to return your product, please email Customer Service firstname.lastname@example.org with your inquiry
- Make sure to have your order number and email address used to purchase the product.
- You will be given a prepaid FedEx shipping label to return your product.
- The prepaid label may take up to 24 hours to appear in your email.
- Please package the return in its original packaging if available, attach the prepaid shipping label, and drop it off at your local FedEx location.
- Your return will be processed within 10-14 business days.